We believe people want to deal with professionals who have knowledge, expertise, honesty, integrity and are committed to helping them find insurance products that meet their individual needs. Above all people want to deal with real people - that's why JRI put absolute focus on creating a relationship of trust and respect with all their clients both locally and across New Zealand.
With more than 150 years of collective experience, the JRI team is committed to ensuring our clients get products to meet their needs - to protect the things that matter. We can help you select suitable products to help you achieve this - contact the team at JRI.
New Plymouth Office

Abby Croad - Commercial Broker Support
While completing a Bachelor of Business, Abby began her career in the insurance industry, starting in Vehicle Insurance before transitioning into the Commercial Insurance space as a Broker Support. With over 20 years of experience in customer service and... Read more

Aimee Johnson - Executive Assistant to John Rae (Life & Health)
Aimee brings extensive experience in administration, complemented by a background in property management, which has equipped her with the ability to work with clients efficiently and effectively. Ensuring client confidence and privacy is paramount in her role,... Read more

Alexis Coetzer - Commercial Claims
Alexis brings over 13 years of valuable experience in the South African insurance industry, with a specialized focus on claims management. Throughout her career, she has gained extensive knowledge in handling complex commercial claims, providing exceptional support to... Read more


Anja Koen - Unique Vehicles Specialist and Personal Lines Support
Starting her career as JRI’s receptionist almost three years ago, Anja’s exposure to the industry has allowed her to develop a broad understanding of Unique Vehicle and Domestic Insurance. She has since achieved her Level 5 Financial Services qualification... Read more

Brooke Rae - Office Coordinator and Assistant to General Manager
Brooke is an integral part of the JRI team, seamlessly managing responsibilities both at the forefront of operations and behind the scenes. She ensures that essential systems and processes are in place to keep the office running smoothly and efficiently, including... Read more

Kim Antill - Personal Lines & SME Broker and Claims Handler
With over 20 years of experience in the insurance industry, Kim has developed valuable knowledge and expertise across multiple areas. As a Personal Lines Broker, SME Broker, and Personal Lines Claims Handler, she plays a key role in building and maintaining strong... Read more

Maya Fechner - Commercial Broker
FSP Number: FSP1009209 Maya holds a Level 5 Certificate in Financial Services - General Insurance Phone: 06 758 8440 Email: maya.fechner@jri.co.nz Read more

Neika Thomson - Receptionist / Administration Support
As the first point of contact at JRI, Neika plays a vital role in ensuring smooth communication and efficient service. With a background in customer service, she excels at managing enquiries, directing them to the right team members, and providing administrative... Read more

Sarah Gilmour - Commercial Broker Support
Sarah brings a strong background in administration, exceptional attention to detail, and a commitment to client service. In her role as a Broker Support, she provides seamless assistance to the Commercial Brokers. Sarah's proactive mindset and enthusiasm for... Read more

Tane Hawkins - Senior Commercial Broker
Tane began his career in insurance and financial planning after studying Law at Canterbury University. With over 30 years in the industry, Tane brings a wealth of experience and in-depth knowledge to his role as a Senior Commercial Lines Broker at JRI Limited. His... Read more

Vanessa Hambridge - Commercial Broker
Vanessa has over 15 years’ experience in various sectors of the South African insurance market, and has come back to the insurance industry after taking a 3 year break from work, following her family’s immigration to New Zealand. Vanessa is a Commercial... Read more
Christchurch Office

Kat Taylor - Commercial Claims
Kat has worked in the Insurance industry, specifically in claims for the last two years. In that time she excelled in the domestic property and contents space and was promoted into the EQC claims team. In her current role, Kat oversees both commercial and... Read more

Rebecca Burdett - Senior Commercial Broker Support
Rebecca brings a wealth of experience from both the UK and New Zealand insurance industries, having worked in various roles including broker support and underwriter. Currently, she serves as a Commercial Broker Support, providing dedicated assistance with a strong... Read more

Rebecca Mullarkey-Rae - Commercial Broker
Rebecca joined JRI in 2019, bringing 17 years of experience from the travel and tourism industry in Australia. Based in our Christchurch branch, she initially started in the domestic lines team and progressed to Commercial Broker Support before taking charge of... Read more

Rose Wheeler - Commercial Broker Support
With over twenty years of expertise in the construction industry, Rose transitioned into the realm of insurance in September 2010, driven by a commitment to customer satisfaction and a thorough understanding of their requirements. Her wealth of experience and knowledge... Read more

Shane Roberts - Commercial Broker
With over 20 years of dedicated experience in the insurance industry, Shane has honed his expertise to deliver unparalleled advice and service. His commitment to staying abreast of the latest industry trends and developments ensures that his clients receive the most... Read more