Becs brings strong organisational skills, attention to detail, and a confident, client-focused approach to her role as Receptionist at JRI. New to the insurance industry, she draws on her experience in hairdressing, retail customer service, and administration, where she developed the ability to manage customer enquiries, multitask effectively, and support day-to-day operations. She enjoys assisting clients, keeping processes running smoothly, and delivering a consistently positive experience to all those around her.