With over 20 years of experience in the insurance industry, Kim has developed valuable knowledge and expertise across multiple areas. As a Personal Lines Broker, SME Broker, and Personal Lines Claims Handler, she plays a key role in building and maintaining strong relationships with clients, insurers, assessors, and other third parties. Her combined responsibilities ensure that clients receive not only comprehensive insurance solutions but also expert claims support, delivering a high level of service and professionalism every step of the way.